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Tracking Your Order StatusWe automatically email your order status the day your order is shipped - at the latest, the day after your order is shipped. If, for some reason you did not receive an email update, please accept our apologies and send an email to customerservice@howardlane.com or click the email link at right to send us an email. You can also call 800-261-3848 but email is quickest. Before sending your email, be sure to have the following information: - The day you placed your order. - How you placed your order - phone or internet. - Your order number. - Your name. - A daytime phone number. - Any additional information that will help locate your order quickly. |
We'll respond within 24 hours at the most. |