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Orders placed before 2pm, Eastern Standard Time, Mon.-Fri. are shipped the same day. Orders placed after 2pm, Mon. to Fri. are shipped the next business day. Orders placed Saturdays and Sundays are shipped the next business day. Days in transit do not include the day the gift was shipped or weekends. We do not, as a rule, ship for Saturday or Sunday delivery unless verbally confirmed. PLEASE NOTE: Prices and tax on all products are subject to change without notice. Tax, delivery & shipping charges added where applicable. All merchandise subject to inventory availability. We reserve the right to make substitutions using items of comparable or greater value. |
We automatically email your order status the day your order is shipped - at the latest, the day after your order is shipped. If, for some reason you do not receive an email update, please accept our apologies and send an email to customerservice @howardlane.com. You can also call 800-261-3848 but email is quickest. Before sending your email, be sure to have the following information: - The day you placed your order. - How you placed your order - phone or internet. - Your order number. - Your name. - A daytime phone number. - Any additional information that will help locate your order quickly. |
Send us your name, telephone number, company name, address and we'll send you our next catalogue.
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Send us an email with any questions, inquiries, comments or concerns.
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If we have called you regarding a declined credit card or a credit card that isn't going through, please call your bank to find out what the problem is, then click on the link below to provide us with a valid credit card. Make sure to include your original order number and order date.
