Custom Chocolate at Howard Lane Gifts.

General Info About Our Chocolate

Some information to help make the buying process a little easier for you.

CANCELLATIONS/CHANGES: All cancellations and/or changes must be confirmed in writing. All work will be billed to point of cancellation. Changes to orders already in production may result in delayed shipping.

CHOCOLATE OPTIONS: Catalog pricing reflects choice of milk or dark chocolate. White chocolate available at an additional 10%. Flavoring also available.

KOSHER CERTIFICATION: Most of our products are manufactured under the supervision of the Orthodox Union. Call for details.

LESS THAN MINIMUM: Inquire for less than minimum availability and charges.

OVERRUNS/UNDERRUNS: Allow for 5% over/under on all items to be billed accordingly.

APER PROOF/PRODUCT PROOF: An electronic or paper proof will be provided at no charge; signed approval required to begin production. Product proof available for $95(V), applied toward full order if approved.

PRICING: Prices are effective August 1, 2005through August 1, 2006 and are subject to change without notice. All prices in U.S. dollars.

PRODUCTION TIME: Standard production time for most items is two weeks from art approval. Rush services available upon request. Rush charges may apply; inquire with factory. Allow adequate transit time.

REPEAT ORDERS: No set up fees and reduced production time for exact reorders.

SET UP CHARGES: One-time set up charge of $95(V) applies to most items. All molds remain property of the factory. Three-dimensional molds quoted on a per-job basis.

SHELF LIFE: Chocolate has a shelf life of one year or longer if stored at room temperature; away from heat, humidity, direct sunlight and strong odors.

SPLIT SHIPMENTS: Multiple items shipping to multiple destinations will be subject to a handling fee of $3 for full-case quantities and $5 for partial-cases in addition to regular freight charges.

WARM WEATHER SHIPMENTS: During the summer months and to all warm climates, chocolate is shipped with ice gel packs at no additional charge. Upgraded ship method may be required, based on shipping destination. Refrigerated trucking is available for larger shipments.